FAQ

T&Cs

*All none repairable items need to be collected within 8 weeks or will go to recycling. Unless other arrangements have been made to collect.

*All repaired and ready to pickup items need to be collected within 2 weeks of being advised the item is repaired and ready to collect.

Some answers to our frequently asked questions = FAQ

Q. Do you provide Tuition/help on building a website. Building a PC. Repairing. Software.  

A. Not a service we provide

Q. Do you sell new computers

A. We can supply Dell PCs & hardware but full payment will be required before shipment. All orders will be placed direct with Dell UK

Q. Do you build custom PCs

A. Not a service we provide

Q. If i buy and supply parts will you build my PC

A. Not a service we provide

Q. Do you fix tablet/phone screens

A. No. We no longer support Tables (iPads, Samsung Tablet or other Android systems)

Q. Do you sell PC parts and accessories

A. No

Q. My broadband’s stopped working can you help

A. Yes we will visit to check your broadband and internal phone line wiring so you can get the best speed for your installation

Q. Our satellite broadband has lost connection can you help

A. Yes we will visit to check

Q. Do you have a standing charge to check a PC

A. If you drop item off we will check and advise you of repair cost, if you don’t want to repair a small fee might be payable. This is to cover time spent sourcing part costs.

Q. Can you give me a quote over the phone

A. We prefer to see what the problem/job is so we can better advise repair cost. It would be like phoning a garage and saying “my car wont start how much to fix”

Q. Can you help me change my Broadband supplier

A. Yes. We can help you choose and change supplier

Q. Can you help set-up my new PC

A. Yes.

Q. Our Apple PC/Laptop is running slow can you help

A. Yes we can check over 

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