Calm Computers will ensure that your privacy is fully protected. Should we ask you to provide certain information regarding identity when using this website,
What we collect and when
If you send us a message using the website contact us we will collect: name, contact number and email address only. No user account is created and no personal data is stored on our website
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites. You should exercise caution and look at the privacy statement applicable to the website in question.
What we do with the information we gather.
We require this information to reply to you message and arrange appointments
We use Google Analytics
We ensure that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the above information we collect.
Controlling your personal information
We will not sell, distribute or lease your personal information to third parties. You may request details of personal information which we hold about you under the General Data Protection Regulation (GDPR)
We will not send you marketing emails
If you have been, or are a ongoing customer and would like a copy of any information we have on you > Request User Data HERE
File transfer and recovery of Documents and Pictures.
During file transfer or recovery from any storage device Calm Computers personnel can sometimes view files being processed if the files are not stored in the normal file folder locations.
E.g. My Documents, My Pictures folders. On these occasions Calm Computers guarantee your confidentiality at all times*.
Our normal procedure is to move folders to a USB storage device to be given to the customer. A new system hard drive in you PC or secure server for the customer to download from a link provided. Once complete all files saved, recovered, transferred will be deleted from Calm Computers storage/servers within 5 days