Calm Computers will ensure that your privacy is fully protected. Should we ask you to provide certain information regarding identity when using this website, we ensure accordance with this privacy statement.
What we collect
We collect the following information in our contact messenger
Phone No. and email address
What we do with the information we gather.
We use this information to reply to your message.
How long do we keep this information
All email messages will be deleted after job complete. If an invoice has been raised your name, address, phone number will be kept in our invoicing system (WAVE) for 5 years
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
How to change your browser settings check your browser documentation
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites. You should exercise caution and look at the privacy statement applicable to the website in question.
We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so. You may request details of personal information which we hold about you under the General Data Protection Regulation
File transfer and recovery of Documents and Pictures.
During file transfer or recovery from any storage device Calm Computers personnel can sometimes view files being processed if the files are not stored in the normal file folder locations.
E.g. My Documents, My Pictures folders. On these occasions Calm Computers guarantee your confidentiality at all times*.
Our normal procedure is to move folders to a USB storage device to be given to the customer. A new system hard drive in you PC or secure server for the customer to download from a link provided. Once complete all files saved, recovered, transferred will be deleted from Calm Computers storage/servers.