What we collect
We may collect the following information:
name and job title
contact information including email address
demographic information such as postcode, preferences and interests. IP Address
What we do with the information we gather.
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons. Internal record keeping.
We may use the information to improve our products and services.
We ensure that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to access your computer’s hard drive. Once you agree, the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify clicked on pages. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then removed from the system.
Overall cookies help us provide you with a better website. By enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
How to change your browser settings
For other web browsers please see there help/FAQ for settings
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways. when asked to fill in a form on the website. Look for the box that you can click to indicate that you do not want the information used by anybody for direct marketing purposes.
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or required by law to do so. You may request details of personal information which we hold about you under the Data Protection Act 1998.
A small fee will be payable. If you would like a copy of the information held on you please write to our e-mail address.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.
File transfer and recovery of Documents and Pictures.
During file transfer or recovery from any storage device Calm Computers personnel can sometimes view files being processed if the files are not stored in the normal file folder locations.
E.g. My Documents, My Pictures folders. On these occasions Calm Computers guarantee your confidentiality at all times*.
Our normal procedure is to move folders to a USB storage device to be given to the customer. A new system hard drive in you PC or secure server for the customer to download from a link provided. Once complete all files saved, recovered, transferred will be deleted from Calm Computers storage/servers.